I work with cultural and natural heritage organisations, large and small, to help them provide great experiences for people. By asking visitors and participants – and people who don’t visit or take part – for their opinions, organisations can find out what impact they are having on their audiences, and make informed decisions for future planning. I specialise in project evaluation, visitor studies and community consultation, and create learning resources for all ages. Having worked in cultural heritage for over 20 years, I can help your organisation provide great experiences – please get in touch to discuss more.



Historic buildings, museums, galleries, archives, and natural heritage sites all have exciting stories to tell. The same finding-out skills apply in cultural and natural places, whether it is finding out visitors’ opinions, or creating ways to help them find out about the world around them now and in the past. Read more…



I specialise in using practical and straightforward ways to gather robust evidence for evaluations, visitor studies and community consultation. Read more …



Heritage places, collections and the natural environment provide great experiences, and I support heritage organisations to create learning resources for all ages. Read more …



It's good to share practice with cultural organisations in other countries. I provide training in evaluation and consultation skills, and copy edit English text for exhibitions and catalogues. Read more …



An A to Z of 25 years, part 2

Continuing the A to Z of some of the topics, projects and clients with whom I have worked over the last 25 years: Kielder Water & Forest Park, Kirkleatham Museum; Lindisfarne Gospels; Maritime; Northumberland; Open Treasure, Durham Cathedral; Pilgrim Roots; Quarry Bank, National Trust; Romans; skills sharing; Thames foreshore archaeology, training; Ulster Museum; volunteers; Woodhorn Museum and Archives; Xylophone (glass); Yorkshire; Teacups, Zebras and Dancing Kaisers at Wallington. 


Clients and Projects

Much of my work is evaluating projects funded by the National Lottery Heritage Fund, the Arts Council and other organisations. From churches and small, volunteer-run projects such as Dukesfield Smelters and Carriers to large organisations such as the National Trust and Historic England: read more about clients and projects.