I work with cultural and natural heritage organisations, large and small, to help them provide great experiences for people. By asking visitors and participants – and people who don’t visit or take part – for their opinions, organisations can find out what impact they are having on their audiences, and make informed decisions for future planning. I specialise in project evaluation, visitor studies and community consultation, and create learning resources for all ages. I can help your organisation provide great experiences – please get in touch to discuss more.



Historic buildings, museums, galleries, archives, and natural heritage sites all have exciting stories to tell. The same finding-out skills apply in cultural and natural places, whether it is finding out visitors’ opinions, or creating ways to help them find out about the world around them now and in the past.



I specialise in using practical and straightforward ways to gather robust evidence for evaluations, visitor studies and community consultation.



Heritage places, collections and the natural environment provide great experiences, and I support heritage organisations to create learning resources for all ages.



It's good to share practice with cultural organisations in other countries. I provide training in evaluation and consultation skills, and copy edit English text for exhibitions and catalogues.



The value of built heritage for wellbeing

Recent research shows that built heritage has a measurable benefit on people's wellbeing. If people live somewhere where there are historic buildings, the DCMS Culture and Heritage Capital Programme has calculated that the built heritage gives them a wellbeing benefit equivalent to £515 per person per year.


Clients and Projects

Much of my work is evaluating projects funded by the National Lottery Heritage Fund, the Arts Council and other organisations. From churches and small, volunteer-run projects such as Dukesfield Smelters and Carriers to large organisations such as the National Trust and Historic England.