I work with cultural and natural heritage organisations, large and small, to help them provide great experiences for people. By asking visitors and participants – and people who don’t visit or take part – for their opinions, organisations can find out what impact they are having on their audiences, and make informed decisions for future planning. I specialise in project evaluation, visitor studies and community consultation, and create learning resources for all ages. I can help your organisation provide great experiences – please get in touch to discuss more.